Walking.im provides a variety of guided walks, multi-day tours, and basic navigation sessions in the outdoors throughout the Isle of Man, UK, and Southern Ireland in varying locations in the countryside, towns, villages, plantations, woodland, beaches and at Isle of Man, UK, and Southern Ireland heritage sites.

Walking.im is owned by Mr Ken Harding and operated as a sole trader business registered on the Isle of Man. Mr Ken Harding is the Data Controller and Processor of the personal information that participants provide to Walking.im via the website, e-mail correspondence and on enquiry forms.

When Walking.im collects your personal information, we will:

  • only collect what we need and no more
  • keep your information secure
  • tell you how we will use your information
  • delete your information when it is no longer needed
  • only process your information in line with rules set out in the Data Protection Act 2018

Personal Information

When making a payment transaction for a guided walk or tour, we will require the following information to be entered into PayPal or associated by correspondence with a bank transfer:

  • First & last name
  • Billing Address & Delivery Address
  • Contact details, including email address and phone numbers. Your card details are processed securely by a third-party payment provider. We do not have access to this information.

Please see PayPal’s Privacy Policy https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Once payment has been made, we will send you a confirmation, which constitutes the contract between us.

Additional personal information is required for each participant attending a guided walk or tour, to be entered onto the booking Form, either digitally or printed (upon request):

  • Name and contact details
  • Agreement to The Medical and Risk Acknowledgement Disclaimers
  • Any other relevant information if required.

Under 18s

The above information will be collected about a person aged under 18 from their parent, legal guardian, or responsible adult. Under 18s should be accompanied by a parent, legal guardian or responsible adult on the guided walk or tour.

Why we need your personal information (contract of service)

We process your personal information to enable us to enter into a contract with you and provide you with your chosen guided walk or activity.

The reasons are as follows:

  • To enter a contract and provide the service you require (guided walk, activity, or tour), you need to provide payment and personal details so we can send you additional information about your chosen walk, activity, or tour, including the confirmation (which form the contract).
  • We need to know who is attending our courses or walks so we can provide a safe and enjoyable outdoor experience for you. This means that we require personal details and relevant health information to be completed on the booking form. This also allows us to respond to and communicate with participants regarding questions, comments, support needs, complaints, or concerns in relation to our guided walks or tour. We may also send you feedback emails and photographs after the event.
  • To comply with legal requirements for our own insurance and tax purposes.
  • To meet the requirement of Isle of Man Public Health to maintain details of participants following activities as and when this is mandated. You have the right to object to us using your personal information in certain circumstances.

If you wish to object to any of the above processing, please contact us on info@walking.im. If we agree and comply with your objection, this may affect our ability to enter into contract with you or provide you with our services.

Why we need your personal information – marketing (consent)

If you would like to receive e-mail newsletter/marketing communications from us, we will ask you to opt-in to our database from the Pop-Up form on our website www.walking.im . You will simply need to sign use our online opt-in, to give Walking.im consent to send you newsletter/marketing emails. This database is held on Mailchimp and will not be shared with any third parties. You may change your preferences at any time or request that we stop sending you email marketing communications by clicking the ‘unsubscribe’ button at the bottom of the e-mail marketing communications we send.

  • We may be required to share personal information with statutory or regulatory authorities and organisations to comply with statutory obligations. Such organisations include the Health & Safety at Work Inspectorate, the Isle of Man Constabulary, and the Isle of Man Safeguarding Board for the purposes of safeguarding children and vulnerable adults.
  • We may share personal information with Isle of Man Public Health to allow contact tracing if this is deemed necessary by them.
  • We may also share personal information with our insurers as well as our professional and legal advisors for the purposes of seeking advice, legal counsel or in the event of an insurance claim against us.
  • We may share a ‘summary’ of your personal information (name, contact details and Medical and Risk details) to freelance outdoor walk leaders, walk supporters and instructors who are assisting Ken Harding with a walk or course where group numbers require more than one leader or instructor. This information will be in printed format only and given to the freelance outdoor instructor in advance of, or, on the day of the guided walk, tour or skills course and collected back by him as Data Controller at the end of the guided walk or tour. If we do share personal information with external third parties, we will only share such personal information strictly required for the specific purposes and take reasonable steps to ensure that recipients shall only process the disclosed personal information in accordance with those purposes.
  • We only share personal information with Third Parties where it is legally required or is essential for us to fulfil our contract with you. How we protect your personal information when you visit our website www.walking.im you do so through secure servers (SSL). The use of Secure Socket Layer (SSL) means that all personal information is transmitted securely over the internet. Your personal information is then stored within the PayPal system (with two factor authentication), Ken Harding’s computer (password protected) and may also be printed onto forms in guided walk or tour folders. If you have signed up for marketing information your personal information is stored within the Mailchimp system (with two factor authentication).
  • This information can only be accessed by Ken Harding for the purposes set out above. We do NOT have access to your credit/debit card details.

How long we keep your personal information.

We will keep your personal information for 7 years (financial information and the contract between us) to comply with our legal requirements for insurance and tax purposes.

After 7 years, this personal information will either be deleted (digital) or shredded (paper).

Within that period personal information will also be kept for two months to enable Isle of Man Environmental Health to use it for contact tracing if required.

Your rights.

You can exercise any of the following rights by writing to us at:

info@walking.im

Your rights in relation to your personal information are:

  • you have a right to request access to the personal information that we hold about you by making a “subject access request”.
  • if you believe that any of your personal information is inaccurate or incomplete, you have a right to request that we correct or complete your personal information.
  • you have a right to request that we restrict the processing of your personal information for specific purposes; and
  • if you wish us to delete your personal information, you may request that we do so. Any requests received by Walking.im will be considered under applicable data protection legislation and we will need to check your identity before taking any action.

It may not be possible to delete all your personal information before 7 years have elapsed from the time you made the booking for, or attended, a guided walk, tour, or skills course since we are legally required to keep good financial records for tax purposes.

We will reply within 30 days.

If you are not satisfied how Walking.im process your personal data, you should notify Ken Harding via info@walking.im.

If you are still dissatisfied, you may complain to the Isle of Man Information Commissioner via www.inforights.im.

Contact details:

Mr Ken Harding – Walking.im

Address: Auldyn Lodge, Mount Auldyn, Ramsey, Isle of Man, British Isles, IM8 3PJ

Email: info@walking.im

Telephone: +44 (0)7624 240430

Website: www.walking.im

Walking.im is a member of the Mountain Training Association and the British Mountaineering Council.